Legal
Privacy Policy
Last updated: August 7, 2026
1. Introduction
NovalineX ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or submit a project inquiry, questionnaire, or contact request related to syringe manufacturing plant consulting and turnkey production line solutions.
2. Information We Collect
We may collect the following information when you interact with our website:
- Contact details: name, company name, email address, WhatsApp/phone number, and project location
- Project information: capacity targets, equipment needs, budget range, and timeline
- Technical usage data: IP address, browser type, device information, and pages visited
- Communications: messages, notes, and documents you share with our consulting team
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare project proposals
- Assess feasibility, engineering requirements, and financing readiness
- Communicate via email, WhatsApp, or phone about your project
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information only with trusted partners, such as engineering subcontractors, financing institutions, or legal advisors, when necessary to deliver your project and only under appropriate confidentiality obligations.
5. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no internet-based service can guarantee absolute security.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools to understand visitor behavior and improve marketing performance. You can manage cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at sales.eng@novalinex.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at sales.eng@novalinex.com.